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Where can I get support?

Category: FAQ

You can contact AirCastPro directly by emailing support@aircastpro.com.  

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Getting Started with AirCastPro 3

Category: AirCastPro 3

While AirCastPro supports printing from iOS, Android, Windows, and macOS, this guide focuses on setup and printing from an iPad using iOS. Follow the steps below to set up your AirCastPro 3 and begin printing. Step 1: Set Up Your Printer Turn on your printer and load media. Confirm there are no er...

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AirCastPro 3 Troubleshooting Guide: Unable to Print

Category: AirCastPro 3

If you are unable to print from your AirCastPro 3, follow the steps below to identify and resolve the issue. Step 1: Connect to AirCastPro Make sure your iPad is connected to the AirCastPro hotspot Open a web browser and go to: http://aircastpro.local or http://192.168.4.1 Step 2: Test...

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Welcome to AirCastPro 3

Category: AirCastPro 3

Thanks for choosing AirCastPro 3 Here are a few helpful resources to get you started. Getting Started with AirCastPro 3 Follow the basic setup steps to connect your printer, iPad, and AirCastPro 3. Using AirCastPro 3 with Popular Photo Booth Apps View setup tips for popular iOS photo booth apps. ...

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AirCastPro 2 Troubleshooting Guide: Unable to Print

Category: AirCastPro II

If you are unable to print from your AirCastPro 2, follow the steps below to identify and resolve the issue. Step 1: Connect to AirCastPro Make sure your iPad is connected to the AirCastPro hotspot Open a web browser and go to: http://aircastpro.local or http://192.168.4.1 Step 2: Test...

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AirCastPro™ II with Salsa Booth

Category: AirCastPro with Photo Booth Apps

This tutorial will show you how to set up AirCastPro™ II with Salsa Booth for photo strips. It will highlight important areas needed to get printing quickly. AirCastPro™3 is also compatible with Salsa Booth.It does not cover advanced topics or usage of Salsa Booth software. If you need help with Sal...

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My Cut or Alignment Is Off When Printing 2x6 Strips

Category: FAQ

If your 2x6 photo booth strips are not cutting correctly, are slightly off-center, or the print alignment does not match your template, the adjustment should be made in your photo booth app, not through AirCastPro. AirCastPro sends the print job to your printer, but the layout, strip position, margi...

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Using AirCastPro and an iPad with Cellular Data

Category: AirCastPro 3

Important: AirCastPro does not offer technical support for this setup.Our recommendation is to use an external hotspot instead of built-in cellular data on your iPad. If you choose to use this configuration, we strongly recommend testing it well before your event. If your iPad has built-in cellular ...

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AirCastPro Best Practices for Reliable Printing

Category: AirCastPro 3

AirCastPro Best Practices for Reliable Printing Follow these best practices to help ensure reliable printing and the best possible experience with AirCastPro. A few simple setup habits before your event can prevent common issues, improve printer connectivity, and help everything run smoothly when it...

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My iPad Shows “Weak Security” When Connecting to the AirCastPro Hotspot

Category: AirCastPro 3

When connecting your iPad to the AirCastPro hotspot, iOS may display a message that says Weak Security under the Wi-Fi network name. With recent changes to iOS, Apple may now flag some Wi-Fi networks using WPA as Weak Security. This is a normal iOS message and does not mean your AirCastPro is not wo...

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Adding an AirCastPro Printer in Windows 11

Category: AirCastPro 3

Workaround for Printing with AirCastPro 3 on Windows 11 Some Windows 11 systems may experience printing issues when using AirCastPro 3. The following workaround has resolved the issue in most cases. Steps Open the AirCastPro web interface. Go to General Settings. Select your printer and click Edit....

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AirCastPro 3 Software Update

Category: AirCastPro 3

Keeping your AirCastPro 3 up to date ensures the best performance, compatibility, and reliability for your printing setup. Current Software Version The latest AirCastPro 3 software build is Build 464. How to Check Your Current Version To verify which version your AirCastPro 3 is running: Connect y...

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