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Where can I get support?

Category: FAQ

AirCastPro is available from a limited number of authorized dealers and must pass a rigorous, in-depth service certification in order to become an authorized dealer. In other words, our dealers are experts when it comes to all things AirCastPro. Complete Tier 1 Support for AirCastPro™ is provided by...

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AirCastPro™ II with Salsa Booth

Category: AirCastPro with Photo Booth Apps

This tutorial will show you how to set up AirCastPro™ II with Salsa Booth for photo strips. It will highlight important areas needed to get printing quickly. AirCastPro™3 is also compatible with Salsa Booth.It does not cover advanced topics or usage of Salsa Booth software. If you need help with Sal...

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AirCastPro II Supported Printers

Category: AirCastPro II

Primera, Sinfonia, Citizen, Mitsubishi, Hiti, FujiFilm, DNP, Shinko, Sony, and Kodak. Primera Printers Impressa IP60       Mitsubishi Printers CP-M1/CP-M15 Mitsubishi CP-D80DW Mitsubishi CP-D90DW Mitsubishi CP-D70DW Mitsubishi CP-D707DW Mitsubishi CP-K60DW-S Mitsubishi CP-9600DW Mitsub...

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AirCastPro II User Guide

Category: AirCastPro II

Download  here: AirCastPro™ II User Guide

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iOS: No Prints / Blank Prints / Slow Printing with AirCastPro 3

Category: AirCastPro 3

Issue:AirCastPro 3 will not print, prints blank pages, or prints slowly. Solution:As of this writing, Apple has released iOS / iPad OS 17.4.1 which fixes long-standing printing issues caused with the release of iOS / iPad OS 17. We urge all AirCastPro 3 users to upgrade to version 17.4.1 or later. H...

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AirCastPro II Printer Options

Category: AirCastPro II

Printer Specific Options NOTE: Available options will vary depending on the manufacturer and printer model. Below are some of the most common options. Print SizeShows the relevant print sizes capable with the media installed in your printer.NOTE: If editing a printer that is offline, the Print Size ...

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Adding an AirCastPro Printer in Windows 11

Category: AirCastPro 3

Due to an issue in Windows 11, you must manually add an AirCastPro printer in Windows 11. Follow these steps to add your AirCastPro printer as a Windows printer in Windows 11.   Step 1: Open Printers & Scanners In Windows 11, go to Settings > Bluetooth & devices > Printers & scann...

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AirCastPro 3 Beta Request

Category: AirCastPro 3

iOS 18.2 and later Printing Issue – AirCastPro Beta Update Available (B459) Issue Summary:With the release of iOS 18.2 and later, Apple introduced changes that may affect the ability to print multiple copies from certain iOS-based photo booth apps and cause AirCastPro to lock up. Solution:We've deve...

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AirCastPro 3 Available Print Sizes by Media: DNP Printers

Category: FAQ

**Table reflects sizes supported by AirCastPro 3, not media availability. DNP Printers   4x6 Media 6x8 Media 6x9 Media 5x7 Media DNP DS620 2x6, 3.375x6, 3.5x6, 3.75x6, 4x6, 2x6*2 2x6, 3.375x6, 3.5x6, 3.75x6, 4x6, 2x6*2, 4.5x6, 6x6, 6x8, 6x6+2x6, 2x6*4, 4x6*2, 4.5x6*2, 6x14 Cont P...

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AirCastPro 3 Available Print Sizes by Media: Citizen Printers

Category: FAQ

**Table reflects sizes supported by AirCastPro 3, not media availability. Citizen Printers   4x6 Media 6x8 Media 6x9 Media 5x7 Media CX-02 2x6, 3.375x6, 3.5x6, 3.75x6, 4x6, 2x6*2 2x6, 3.375x6, 3.5x6, 3.75x6, 4x6, 2x6*2, 4.5x6, 6x6, 6x8, 6x6+2x6, 2x6*4, 4x6*2, 4.5x6*2, 6x14 Cont P...

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AirCastPro 3 with Fiesta Booth

Category: AirCastPro with Photo Booth Apps

This tutorial will show you how to set up AirCastPro™ 3 with Fiesta Booth for photo strips. It will highlight important areas needed to get printing quickly. AirCastPro™ II is compatible with Fiesta Booth as well.It does not cover advanced topics or usage of Fiesta Booth software. If you need help w...

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AirCastPro 3 User Guide Download

Category: AirCastPro 3

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