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FAQ
AirCastPro 3
AirCastPro II
AirCastPro with Photo Booth Apps
Only With AirCastPro II
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Where can I get support?

Category: FAQ

AirCastPro is available from a limited number of authorized dealers and must pass a rigorous, in-depth service certification in order to become an authorized dealer. In other words, our dealers are experts when it comes to all things AirCastPro. Complete Tier 1 Support for AirCastPro™ is provided by...

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AirCastPro™ II with Salsa Booth

Category: AirCastPro with Photo Booth Apps

This tutorial will show you how to set up AirCastPro™ II with Salsa Booth for photo strips. It will highlight important areas needed to get printing quickly.It does not cover advanced topics or usage of Salsa Booth software. If you need help with Salsa Booth, please consult Salsa support.

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AirCastPro II Supported Printers

Category: AirCastPro II

Primera, Sinfonia, Citizen, Mitsubishi, Hiti, FujiFilm, DNP, Shinko, Sony, and Kodak. Primera Printers Impressa IP60       Mitsubishi Printers CP-M1/CP-M15 Mitsubishi CP-D80DW Mitsubishi CP-D90DW Mitsubishi CP-D70DW Mitsubishi CP-D707DW Mitsubishi CP-K60DW-S Mitsubishi CP-9600DW Mitsubishi CP-9...

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AirCastPro II User Guide

Category: AirCastPro II

Download  here: AirCastPro™ II User Guide

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AirCastPro II Printing with iPhone and iPad

Category: AirCastPro II

Printing with iOS® & iPad OS®  *For iOS® 13 or later Connect to the AirCastPro Hotspot or the same network AirCastPro™II is connected. Be sure at least one printer is connected and configured with AirCastPro™II. Go to an App you wish to print an image/document (ex. Photos App). Find the print o...

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AirCastPro™ II with Snappic Booth

Category: AirCastPro with Photo Booth Apps

This tutorial will show you how to set up AirCastPro™ II with Snappic Booth for photo strips. It will highlight important areas needed to get printing quickly.It does not cover advanced topics or usage of Snappic Booth software. If you need help with Snappic Booth, please consult Snappic support.

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iOS: No Prints / Blank Prints / Slow Printing with AirCastPro 3

Category: AirCastPro 3

Issue:AirCastPro 3 will not print, prints blank pages, or prints slowly. Solution:As of this writing, Apple has released iOS / iPad OS 17.4.1 which fixes long-standing printing issues caused with the release of iOS / iPad OS 17. We urge all AirCastPro 3 users to upgrade to version 17.4.1 or later. H...

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Connecting to iPhone /iPad Mobile Hotspot

Category: AirCastPro 3

If you experience issues connecting AirCastPro 3 to your iPhone or iPad hotspot, try the following: In Settings > Personal Hotspot, turn on "Maximize Compatibility". Simplify your hotspot SSID: try using a name that does not contain spaces or special characters. Simplify your hotspot Password: t...

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iOS / iPad OS 17 Printing issues, Blank Prints

Category: FAQ

Several printing issues have been identified since the release of iOS 17: printer visibility issues, generic page size issues, and blank prints. Apple has addressed these issues with the release of iOS 17.4.We strongly recommend all iOS users upgrade to version 17.4. Notes:Apple will now send your H...

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Android 14 Printing Issues

Category: FAQ

Android 14 is going through similar issues as iOS17 regarding printing. Downloading the free Mopria App from the Google Play Store will restore printing. The Mopria setup can be found here:    https://youtu.be/gwrXPyuzoxk?si=2Xy-lqWwCdQk5M2S

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In iOS 17 photos printing blank or white

Category: FAQ

This is a known issue with iOS 17 and all AirPrint printers. This effects all AirPrint printers, this issue is not due to AirCastPro. If you are having issues please try the below workaround:We recommend changing the camera capture mode to "Most Compatible". To change this go to Settings > Camera...

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Unable to access the General Settings Page

Category: Knowledgebase

If you are unable to access your AirCastPro's General Settings page please follow the below steps. The most common reason for this you are not connected to AirCastPro's wifi access point or there is an issue with your web browsers cache. Verify you are connected to the AirCastPro wifi access point O...

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