AirCastPro AirCastPro Support Center
Knowledgebase

Hello, how can we help?

Suggested knowledgebase articles:

Knowledgebase

FAQ
AirCastPro 3
AirCastPro II
AirCastPro with Photo Booth Apps
Only With AirCastPro II
AirCastPro
Getting started with AirCastPro
  • Top articles
  • Latest articles
Where can I get support?

Category: FAQ

AirCastPro is available from a limited number of authorized dealers and must pass a rigorous, in-depth service certification in order to become an authorized dealer. In other words, our dealers are experts when it comes to all things AirCastPro. Complete Tier 1 Support for AirCastPro™ is provided by...

1,815
(45)
AirCastPro™ II with Salsa Booth

Category: AirCastPro with Photo Booth Apps

This tutorial will show you how to set up AirCastPro™ II with Salsa Booth for photo strips. It will highlight important areas needed to get printing quickly. AirCastPro™3 is also compatible with Salsa Booth.It does not cover advanced topics or usage of Salsa Booth software. If you need help with Sal...

3,981
(16)
AirCastPro II Supported Printers

Category: AirCastPro II

Primera, Sinfonia, Citizen, Mitsubishi, Hiti, FujiFilm, DNP, Shinko, Sony, and Kodak. Primera Printers Impressa IP60       Mitsubishi Printers CP-M1/CP-M15 Mitsubishi CP-D80DW Mitsubishi CP-D90DW Mitsubishi CP-D70DW Mitsubishi CP-D707DW Mitsubishi CP-K60DW-S Mitsubishi CP-9600DW Mitsub...

3,143
(17)
AirCastPro II User Guide

Category: AirCastPro II

Download  here: AirCastPro™ II User Guide

2,145
(1)
iOS: No Prints / Blank Prints / Slow Printing with AirCastPro 3

Category: AirCastPro 3

Issue:AirCastPro 3 will not print, prints blank pages, or prints slowly. Solution:As of this writing, Apple has released iOS / iPad OS 17.4.1 which fixes long-standing printing issues caused with the release of iOS / iPad OS 17. We urge all AirCastPro 3 users to upgrade to version 17.4.1 or later. H...

1,969
(9)
AirCastPro II Printer Options

Category: AirCastPro II

Printer Specific Options NOTE: Available options will vary depending on the manufacturer and printer model. Below are some of the most common options. Print SizeShows the relevant print sizes capable with the media installed in your printer.NOTE: If editing a printer that is offline, the Print Size ...

1,786
(4)
AirCastPro 3 with Fiesta Booth

Category: AirCastPro with Photo Booth Apps

This tutorial will show you how to set up AirCastPro™ 3 with Fiesta Booth for photo strips. It will highlight important areas needed to get printing quickly. AirCastPro™ II is compatible with Fiesta Booth as well.It does not cover advanced topics or usage of Fiesta Booth software. If you need help w...

236
(5)
AirCastPro 3 User Guide Download

Category: AirCastPro 3

English Spanish German French

781
(5)
Change contrast, saturation or gamma with AirCastPro 3

Category: AirCastPro 3

To enable changing contrast, saturation or gamma you will need to change the color correction mode.   Access the AirCastPro general settings page by going to http://aircastpro.local or http://192.168.4.1Select your printer your printer from the list of printer and choose EditSelect AdvancedChange t...

291
(3)
Using event venue wifi - best practices

Category: FAQ

It's always best to avoid using venue wifi, whether you need to print or not. Bringing your own wifi access that you can manage is strongly advised. Venue wifi tends to be sluggish and may have security measures that interfere or block AirPrint on your AirCastPro. We see this a lot. We suggest purch...

933
(5)
Connecting to iPhone /iPad Mobile Hotspot

Category: AirCastPro 3

If you experience issues connecting AirCastPro 3 to your iPhone or iPad hotspot, try the following: In Settings > Personal Hotspot, turn on "Maximize Compatibility". Simplify your hotspot SSID: try using a name that does not contain spaces or special characters. Simplify your hotspot Password: t...

1,428
(10)
iOS / iPad OS 17 Printing issues, Blank Prints

Category: FAQ

Several printing issues have been identified since the release of iOS 17: printer visibility issues, generic page size issues, and blank prints. Apple has addressed these issues with the release of iOS 17.4.We strongly recommend all iOS users upgrade to version 17.4. Notes:Apple will now send your H...

1,149
(4)